Terms & Conditions

Basic Terms

ALL THE FOLLOWING DOCUMENTS ARE COMPULSORY :

Valid Driving License, Valid Passport / Adhar ID Card, Current Residential Address Proof, Company ID RATES, COST OF FUEL AND OTHER MATERIAL TERMS :

Cost of fuel to be entirely borne by renter. An amount of fuel will be given with the car, the renter needs to return the car with the same amount of fuel or more if the car is to be picked up form the Clients given loaction. A min Fuel Charge of Rs.500/- is applicable if the car is given back below the reserve level. FREE FUEL - Offer is given on selected cars & it is a fuel discount voucher that needs to be redeemed online only.

The car needs to be return with same amount of fuel when it left the Pune office incase the client returns the car in Mumbai. Incase the client does not return the car with the same amount of fuel. the cost of fuel + 10% fueling surcharge will be applicable.

If the car is collected from Pune, and delivered/returned ay any location other than pune (e.g. Pune to Mumbai, i.e. one way journey) then it has to be returned with full fuel tank plus the fuel cost of returning the car back to Pune.

If the booking is done under City Drive, and the car travels out of City Limits. Out of City Travel - fee of Rs.1500 + 10% Surcharge.will be applicable. Minimum age – 24 years for renting a car & valid driving license for at least 2 years with no endorsement. Foreigners should possess a valid international driving license. Unlimited kms. offered are only restricted to State limits selected by the client/renter. In case of change in travel destination & State other than the one selected by the client the respective destination rates will be applicable.

CANCELLATION AND REFUND :

If the booking is cancelled 5 days before the travel date, 10% surcharge is applicable on the Base Cost / Sub Totel & full amount remaining is refunded. If the booking is cancelled 3 or 4 days before the travel date then 50% Refund - If the booking is cancelled 2 days before the travel date. Thereafter no refund will be given on booking cancellation or change in travel dates (Start or Return) or change in duration or no show. Booking will be canceled and no refunds will be processed, if proper KYC Documents are not submitted before the start of the rentals.

REFUNDABLE DEPOSIT, RENT :

A refundable deposit is applicable for all cars, Deposits paid by Credit Card - The refund shall be processed in 6 business working days auto processed. In case of Deposits paid by Debit Cards / Net Banking - Correct Bank Account details need to be given in time. The Debit refund shall be processed within 23 to 25 working days (Sat,Sun & Public Holidays). Deposit will be automatically forfeited in case of accident / any damage to the car caused by any reason once & 10% Surcharge is applicable on the total amount. The client/renter should posses a valid Credit Card/s issued by a National / International Bank . The Rent & the refundable Deposit is to be paid upfront.

Any Traffice Fine received in your travel period will be charged to you deposit or on your credit card + 10% Admin procssing charge will be applicable.

RESPONSIBILITIES & DISCLAIMER :

The client/ renter will be fully and solely responsible for the daily upkeep, Police Challans, interstate taxes, tolls, minor maintenance of the car, accident/s, any offences, misuse or illegal use of car and the Company will not be liable to pay any amount on any account including any compensation claims. In fact you indemnify Company against all such claims and damage caused. In case of any accident, damage caused or for any reason whatsoever renter/client will not abandon the vehicle/car at any place but contact the Company representative and follow the instructions designed for client care and administration convenience in such an unforeseen circumstance.

There may be delays, interruptions and/or other problems with the information and services owing to unforeseen circumstances or Force Majeure Causes and in such situation renter/client agrees not to assert any claim/legal action against Company. Rates & Rules are subject to change without prior notice.

Billing Cycle from 00.00 hrs to 23.30 hrs. The Car needs to be Returned to the rental station by 11.30 pm/23.30 hrs cut off time, if any delay is caused, then for the time range of next 15 to 60mins. Rs.500.00 will be charged & if further delayed beyond said 60 mins., then booking Extension to next day as per respective "Daily Rates" will be applicable. Hourly Billing cycle extension will for min of 6 hrs.

Note : GST - 18% is applicable on all rentals + 10% Surcharge is applicable Damages / Late fee / or any other amount charged other than rental amount which is per paid online. Other terms as per rental agreement apply and these terms shall be a part of the rental agreement and shall be deemed as supplementary and complimentary to each other.

You hereby guarantee that all the information and documents furnished by you is true and correct to the best of your knowledge and information and if any of this is found to be false/forged/fabricated then we/Company reserves a right to immediately terminate the agreement and do the needful.

Terms & Conditions : Self Drive

TERMS AND CONDITIONS OF STANDARD RENTAL

These Rental Terms and Conditions form an integral part of the Rental Agreement executed by you with SELFDRIVE.IN, a unit of PINEWOODS SERVICE CORPORATION (hereafter referred to as “PSC”).

By executing the Rental Agreement you agree to rent the Vehicle, the details whereof are mentioned in the Rental Agreement, on the terms and conditions mentioned herein below and contained in the Rental Agreement and pay all fees and charges due under the Rental Agreement, even if you did not specifically authorise the charges. The term Renter, wherever used in these terms and conditions, also refers to any additional Authorised Driver. All Authorised Drivers are jointly and severally liable for the obligations under the Rental Agreement.

In these Terms and Conditions :

“Authorised Driver” means :

an additional driver who signs an Additional Drivers Form or the Rental Agreement;

In case the Renter is an individual, spouse of the Renter; or

Your employer or a fellow employee, if either is required by you to drive the vehicle in the course of discharge of activities that are incidental to your business.

“PSC” means PINEWOODS SERVICE CORPORATION or where applicable, an independent/indivisual PSC rent a Car System licensee;

“Rental Period” means the period commencing on the date shown on the Rental Agreement and ending on the date and time that you return the Vehicle to PSC.

PSC hereby rents to Renter and the Renter hereby rents and accepts from PSC the Vehicle described on the Rental Agreement (“The Vehicle”) subject to all the terms and conditions contained herein.

The Renter hereby agrees, acknowledges and confirms and it is agreed :

That Renter has received and accepted the Vehicle in good order and condition. Although PSC has taken all precautions and care to render the vehicle safe for your use, PSC shall not be liable for mechanical failures and to other damage caused by the negligence of the Renter and/or any Authorised Driver. You or any Authorised Driver shall not make any claim for damages against PSC for delay, loss or injury through breakdown or accident and that you or any Authorised Driver shall not authorize anybody to repair and/or to change any part of the Vehicle without the prior knowledge and written approval of PSC. You shall pay the damages to the Vehicle car resultant from negligence.

The Renter will return the same together with tyres, tools, car documents, accessories and equipment in the same condition (ordinary wear and tear excepted but excepting undue wear and tear by reason of abuse), to the agreed return location specified on the Rental Agreement unless Renter requests and PSC agrees to an extension, or sooner upon demand of PSC.

Authorised Drivers :

The Vehicle may be driven only by the Renter or an Authorised Driver.

All Authorised Drivers warrant that they, and in the event an Authorised Driver has not executed the Rental Agreement, the Renter hereby warrants that each of the Authorised Driver(s), satisfy the age requirements, have a valid driver's license and fulfill our other qualifications mentioned in these terms and conditions.

The Renter is sole responsible for allowing anyone else other than the drivers mentioned at the time of the renting the car. PSC considers it to be the breach of contract and will not be responsible for any claims made by the renter.

Eligibility Criteria :

The minimum age of the Renter and/ or, as the case may be, any Authorised Driver must be 21 years for small cars and 23 years for other car models (or such other age limit stated on PSC's tariff for the type of Vehicle rented).

The Renter must carry a valid passport and/or some other form of government issued ID that may be acceptable to PSC

Renter and Authorised Driver must possess a valid national/ international driving license held for at least 2 years.

The Renter must possess a valid credit card issued by a scheduled national/international bank.

Minimum period of rental is 1 day which is defined as a 24 hours as per the Per Calendar Day format (IST).

Authorization to debit the Credit Card & Charge Back Policy

The renter should posses a valid Credit Cards issued by a National / International Bank . The Rent & the refundable Deposit should be paid via Credit card only. If the renter uses Credit/Debit Card of any other person, it will be considered that the agreement is approved by the sole credit card holder and the renter. PSC does not stand liable for any claims against such usage of card.

In consideration of PSC renting the Vehicle to the Renter, the Renter & the Card Holder hereby unconditionally and irrevocably authorizes Pinewoods Service Corporation to debit his/her credit/debit card, the details whereof are provided in the Rental Agreement, for such an amount as is sufficient to cover the rental and other charges for the period for which the Vehicle has been taken on rent plus an additional amount equivalent to such percentage of the anticipated rental and other charges charged by PSC as may be prescribed by PSC from time to time to cover additional costs, charges and other expenses that the Renter may be liable to pay to PSC pursuant to the Rental Agreement and these Rental Terms and Conditions.

The Renter & the Card Holder have authorized Pinewoods Service Corporation to debit his/her Credit/Debit Card in the instance for Rentals, Deposit, Damages to the car, Insurance Settlement Charges, Cost of repairs below 10,000/- under which insurance will not be claimed. The Renter & the Card Holder are clearly aware of the Rates charged to the card & will not engage themselves in unlawful activities like setting up Charge Back complaints to their Credit/Debit Card Companies.

The renter Authorizes Pinewoods Service Corporation to charge his Credit Card ( Under Card Not Present Transaction - MOTO) / Security Deposit directly for charges such as Rental Extension, Back End Booking, Fuel, Minor Dents & scratch, Inter-cleaning, Washing, or any other charges that may be applicable.

Prohibited Uses of the Vehicle :

Neither you nor any Authorised Driver may:

Permit the use of the Vehicle by anyone other than You or an Authorised Driver.

Engage in any willful or wanton misconduct, which, among other things, may include reckless conduct such as: the failure to use seat belts, leaving the car and failing to remove the keys, or failing to close and lock all doors, car windows or the trunk.

Intentionally destroy, damage or aid in the theft of the Vehicle.

Pinewoods Service Corporation Strictly prohibits drinking & driving or carrying any amount of liquor in its cars* PSC will not be responsible for any kind of claims by the govt authorities in the search at the inter state border or any location for that matter. All the legal charges, Fines, Charges, Courts Fines will be charged to the clients credit card. (Specially People Traveling in and out of GOA)*

Prohibit to use the Vehicle by anyone :

While legally intoxicated or under the influence of alcohol, drugs or other absorbed elements which may adversely affect a person's ability to drive safely.

iFor any purpose that could be charged as a crime, such as the illegal transportation of persons or drugs.

For transporting goods.

To tow or push anything.

In a speed test, speed contest, race, rally, speed endurance contest or demonstration.

In driver training activity.

outside the territory of India or as agreed between the Renter and PSC without the express agreement of PSC.

To carry persons or property for hire (i.e. for a charge or fee under double rent agreement)

To carry more passengers than may be properly accommodated by the seat belt restraints in the Vehicle or carry a load greater than for which it was built.

To carry more passengers than may be Authorised by the road transport authority in the registration book of the Vehicle;

If the Vehicle is or, as the case may be, after taking delivery thereof, turns out to be damaged or unsafe.

If the car has been obtained from PSC by fraud or misrepresentation.

To carry hazardous materials, explosives, biologically active materials that are hazardous to human health or radioactive material.

In the case of breakdown or an accident, the motor vehicle repairs has to be done only at an Authorised Service station.

Obligations of the Renter/ Authorised Driver :

The Renter and/or, as the case may be, any Authorised Driver shall be held legally responsible for any charges and/or litigation resulting from vehicle misuse.

The Renter shall return the Vehicle to the renting location on the date and time agreed to at the time of taking the rental, or sooner if so requested by PSC, in the same condition as when the Renter received it. If the Renter fails to return the Vehicle, at the date, time and location agreed to at the time of taking the rental, PSC reserves the right to notify the appropriate authorities that the Vehicle is stolen or missing. Further, the Renter is responsible for the Vehicle until PSC has inspected and accepted it, including any Vehicle returned at a time and location other than required by the Rental Agreement.

If any damage or breakdown occurs to the Vehicle during the time the same is in possession of the Renter or, as the case may be, any Authorised Driver, the Renter shall forthwith inform about the same to PSC and then follow instructions given by PSC. In case the Vehicle is involved in any road accident, the Renter or, as the case may be, any Authorised Driver, shall as soon as practicable, present in the report.

Cost of fuel/oil is to be borne by the Renter and is not included in the rental rates. The car will be supplied with a full tank of fuel, and is to be returned with a full tank of fuel. Alternatively, cost of fuel plus service charges as applicable from time to time shall be charged to the Renter.

All inter-state taxes, permit fees and any other levies will be paid for by the Renters.

Rights of the Renter

Insurance to the extent. All cars redg with PSC carry Insurance the renter is bonded with the Insurance Policy law, Terms & conditions, Amended by the Insurance Policy.

Example of Common Exclusions from the Car Rental Companies Insurance policies include;

Damage caused to the windows, windscreen, glass, interior, personal belongings, wheels and/or tyres, the roof or undercarriage.

Tyre Damages : It is the resposibility of the renter to check all the 5 tyres and the condition when taking the delivery of the car. PSC does not stand responsiable for any compensastion towards loss of time, Cost of repair incase of a punchure due to any reason not limited to road conditions, Damage to belongings etc.. The cost of New tyre would be charged to the renter if the tyre is found damaged or has more the two punchture repaired by the renter not limited to the use or age of the car. The renter should report such issues to the company and submit pictures of the tyre repaired in by them incase needed. In such cases the cost of new tyre will be charged to the security deposit. Incase the renter fails to update regarding any damages to the tyres PSC would charge cost of New Tyre + 1500 Fine +10% Search Charge.

Clutch Plate, Pressure Plate, Gear Box Damages : It is the responsibility of the renter to check all the proper working of the car when it is delivered. The renter has the right to cancel or ask for a change in the car model incase the renter finds any issue with the car in the first 3 hrous of his rental period. Incase of any damages to the Clutch plate, Pressure plate, or Gear Box the renter will be liable to pay for the total cost of repair and PSC has the right to charge it to the security deposit. Incase of major repair, down time rentals per day of the car will also be charged. Backup car Under RSA ( Road Side Assitance), towing services, Backup driver, Client transfer services and car break down service van all are chargable services. No Amount will be refunded incase of any reservstion days left.

Incase of Accident - Min Security of Rs.25000 will be kept a Hold on Clients Credit Card or On the Security Deposit.

RSA ( ROAD SIDE ASSISTANCE) - PSC provides RSA round the clock and is served with in city limits. Any service required for out of the served area of the city limits (Cost of Driver + Towing + Backup car rent ) would be charged at actuals.

Where the driver is under the influence of drugs and/or alcohol

Where the driver was not a named driver on the rental agreement

Towing charges or damage caused by the rental vehicle being towed by an unauthorized third party

Off road time / Immobilization fees as a result of damage

Where the vehicle has been driven negligently or without due car & attention, including driving off road & on un-tarmac roads

Damage to contents or people in the vehicle

Theft of the vehicle

Administration fees relating to damage

In the above circumstances, your liability to pay for the full cost.

In the event of acciedental damage repairs carried out by the client, the repair work must be only done at company authorised dealerships and the proper invoice from the same dealership should be submitted.

In the event of an accident, the total down time required for repairs will be charged as daily rentals to the client.

Claiming of the insurance in the event of the damages and accident to the vehicle is at the sole descretion of Pinewoods Service Corporation and in case insurance is claimed, approval of claim will be at the sole descretion of the insurance company subject to the terms & conditions of the insurance company.

In the event, if the claim has been denied by the insurance company, the client stands sole responsible to pay for the damages and the total down time charges required for the repairs.

In the event, the claim has been approved by the insurance company, the rental will be liable to pay for total down time charges required for the repairs as per day rental charges plus the No claim bonus (NCB).

In the event of drinking & driving is found Pinewoods Service Corporation at its descretion can deny the rental to be carry forwarded.

In the event of car damages/accidents/any third party property & physical damanges while drinking & driving, the client authorises Pinewoods Service Corporation to lanuch an official Police FIR & Criminal Case (as per the Rule of the RTO Authority of India). The total expenses of all the legal proceedings will be borne by the client/renter.

In case of all the above scenario, I, the renter/client authorises Pinewoods Service Corporation to charge my Credit Card for the sum of Rs.50,000/- as a security amount towards the expenses that Pinewoods Services Coporation may occur.

Limitations on Driving

Minimum/Maximum Age Limitations:-

The drivers age should not be less than 21 years and over 65 years,

Additional Drivers :-

Charges may apply for additional drivers payable locally.

Driving Areas

Unlimited km offered are only restricted to state limits selected by the clients. In case of change in travel destination & State other than selected by the client the respective destination rates will be applicable.

PCS will charge min Rs.9 per km to max Rs.25 per km depending on the car model if the renter drives the car out of the State Limits mention by the renter at the time of the booking. The calculation will be Taken from the said given destination (State) to the new destination, the renter has traveled. Renter responsiable to inform about the change in travel plan via email and take prior approval via email before driveing to any other states across INDIA.

Cancellation :

If the booking is cancelled 5 days before the travel date.10% surcharge is applicable base / sub total amount & full amount is refunded.

50% Refund - If the booking is cancelled 2 days before the travel date.

Thereafter no refund will be given on booking cancellation or change in travel dates (Start or Return) or change in duration or no show.

Refund Amount : Will be processed within 15 working days to the renters but the amount to reflect in your account, it might take 21working days (As per the RBI guildlines for card refund process) and depending on the issueing bank. Incase of any claims towards the cancelation *(Loss of Business) the amount will be charged and the refund will be processed in 45 days.

Deposit Refund Policy :

A refundable deposit is applicable for all cars, which will be forfeited in case of accident / damage to the car & 3.5% Bank Settlement Charges are applicable.

Deposits paid by Credit Card - The refund shall be processed in 6 business working days. The amount to reflect in your card account might take 23 - 25 working days.( as per the RBI and Master/Visa Policy guidelines ) Depending on the Credit Card issueing bank. In case of Deposits paid by Debit Cards / Net Banking - Correct Bank Account details need to be given in time. The refund shall be processed with 23 days to 25 days. Incase of any claims towards the security deposit the balance refund can be processed within a 45 days period *Subject to settelment of all charges.

Credit Card & Charge Back Policy :

The renter should posses a valid Credit Cards issued by a National / International Bank . The Rent should be paid via Credit card only & The card should be in the name of Primary Driver.

In case the Renter/Client uses any other person's Credit Card to pay the rent, deposit, damage & repairs expenses or whatsoever to Pinewoods Service Corporation, it will on his/her sole descretion and Pinewoods Service Corporation will not be held responsible for any kind of claims by the Credit Card Holder whatsoever.

DISCOUNT AND OFFERS : All Discount are at sole discreation of PSC and can change with out prior notice. FREE FUEL - Offer is given on selected cars & is a fuel discount voucher that discounts the amount from your invoice and is termed as FREE FUEL offered on the rental amount, needs to be redeemed online only. Standard fuel policy applicable as per the rent agreement.

Liability of the Renter

That Renter shall be personally liable to pay PSC on demand :

a.

a mileage charge computed at the rate specified on the Rental Agreement for the mileage covered by the Vehicle until the vehicle is returned (the number of kilometers over which the Vehicle is operated shall be determined by reading the odometer installed by the manufacturer; if the odometer fails the mileage charge shall be calculated from the road map distance of the journey traveled).

b.

In the event that the Renter is desirous of renting the Vehicle for only one-way from one city/ town to another, an additional fee for one-way rental service, as specified in the Rental Agreement.

c.

all fines and court costs for tolls parking, traffic or other violations assessed against the Vehicle, Renter, other driver or PSC until the Vehicle is returned, except where caused through the fault of PSC.

d.

PSC 's costs, including legal fees where permitted by law, incurred in collecting/ recovering payments due from the Renter hereunder.

e.

PSC's costs of repairing damage howsoever caused to the actual Vehicle supplied, irrespective of the group of Vehicle requested, plus loss of revenue at the daily rate shown in Rental Agreement (based on PSC 's loss of use of the Vehicle);

f.

PSC's cost of replacing the Vehicle in the event that the damage caused to the Vehicle renders it, in the opinion of PSC, un-economical to repair or unsafe or in the case of theft,

g.

An amount equivalent to diminution of value of the Vehicle as a result of any accident that the Vehicle may have been involved in during the time the Vehicle is in possession of the Renter or, as the case may be, any Authorised Driver;

h.

In the event of an Accident due to rackless driving / over speeding (speed limit set by the Indian Govt. Authorities)/off-roading / rally's or under the influence of drugs and/or alcohol / Drinking & Driving is found, Or in any case the car has been damage ( Any Reasons Not Specified ) the renter ( the primary card holder ) or who so ever is driving, accepts total responsibility for the car damages/accidents/any third party property & physical damages while driving and/or in the possession of the car, the client authorizes Pinewoods Service Corporation to forfeit the security deposit and any additional charges that may occur (the total cost of repairs & the total down time taken to repair the car as per the standard daily rental rates applicable). to be recovered from the credit card used for the booking or any other credit card provided by the client and/or from the client. The client will not be entitled to claim any Insurance or Demand any kind of compensation what so ever towards Pinewoods Service Corporation.

i.

Notwithstanding anything to the contrary contained in the Rental Agreement or in these Terms and Conditions, the Renter shall always pay :

i)

The excess shown on the Rental Agreement if there is damage to or loss of the Vehicle or if there is damage to the property of any third party;

ii)

the cost of rectifying any tyre damage not attributable to normal wear and tear;

iii)

The cost of repairing any and all damage caused deliberately, recklessly or otherwise by the Renter, or any Authorised Driver of the Vehicle, or any passengers carried during the Rental period.

iv)

The cost of repairing any water damage to the Vehicle.

v)

The cost of repairing any undercarriage damage to the Vehicle.

vi)

The cost of repairing any other damage of whatsoever reason caused to the Vehicle in the circumstances mentioned in (iii) above.

vii)

outside the territory of India or as agreed between the Renter and PSC without the express agreement of PSC;

viii)

To carry persons or property for hire (i.e. for a charge or fee under double rent agreement)

ix)

To carry more passengers than may be properly accommodated by the seat belt restraints in the Vehicle or carry a load greater than for which it was built;

x)

To carry more passengers than may be Authorised by the road transport authority in the registration book of the Vehicle;

xi)

If the Vehicle is or, as the case may be, after taking delivery thereof, turns out to be damaged or unsafe.

xii)

If the car has been obtained from PSC by fraud or misrepresentation.

xiii)

To carry hazardous materials, explosives, biologically active materials that are hazardous to human health or radioactive material.

xiv)
In the case of breakdown or accident a motor Vehicle repairer unless and provided that he is duly qualified and licensed;
j.

Renter will be fully responsible to any off-road damages (e.g. beach, field, etc.); theft of the car or any part of it; to any consequence caused by giving or allowing the vehicle to be driven by person other than the Renter.

k.

In case of breakdown or accident, the Renter or, as the case may be, any Authorised Driver may not entrust the Vehicle to the custody of any repair shop; he/she is not Authorised to have the Vehicle repaired, or any part changed, without prior written notice of PSC. Otherwise, the Renter shall be deemed liable to any damage, misrepair, or cannibalization of the Vehicle.

l.

The Renter agrees further to protect the interests of PSC and its insurer in case of accident, loss or damage to the Vehicle by:

i)

obtaining names and addresses of parties involved, and of witnesses;

ii)

not admitting liability or guilt or giving money to any person or persons involved;

iii)

not abandoning the Vehicle without adequate provision for safeguarding and securing same;

iv)

notifying the nearest PSC station by telephone even in case of slight damage; further completing PSC 's incident report within 24 hours;

v)

notifying the police immediately if another party's guilt has to be ascertained, or if any person is injured

vi)

ensuring that the Vehicle is always locked when unattended.

Indemnity:

That Renter hereby releases and indemnifies PINEWOODS SERVICE CORPORATION from and against any liability for loss or for damage to the property (including costs relating thereto) left, stored or transported by Renter or any other person in or upon the Vehicle before return of the Vehicle to PSC.

The Renter shall indemnify, defend and hold harmless PSC and its officers, directors, employees, agents and other representatives from and against all damages, losses and causes of action including without limitation damages to property or bodily injury, to the extent caused by:

a.

its breach of any terms and conditions of the Rental Agreement and these terms and conditions; or

b.

its negligence or willful acts; or

c.

its non-compliance or breach of any applicable law, rule or regulation; or

d.

its infringement of any right of any third party.

Without prejudice to the generality of the foregoing paragraph, the Renter shall indemnify, defend and hold harmless PSC and its officers, directors, employees, agents and other representatives from and against all damages, losses and causes of action caused by bodily injury to or death of any person (whether employee, personnel or guest of PSC or the Renter, or any third party) due to any accident caused by, or negligence of, the Renter or, as the case may be, any Authorised Driver. Pinewoods Sevice Corporation's maximum liability will be to the extent of the Rental amount.

Drop / Delivery and Return of Vehicle

The Renter must return the Vehicle to PINEWOODS SERVICE CORPORATION :

a.

at the place, on the date and by the time shown on the Rental Agreement;

b.

in the same condition as it was at the commencement of the Rental Period, fair wear and tear excepted.

c.

The renter is responsiable to take pictures of the car when he receives, as well as when he returns the car from all the sides to update any kind of dents or damages to the car. Renters are expected to provide the pictures on demand if PSC finds any demages to the car.

Vehicle Location: If the Renter returns the Vehicle to a location other than that shown on the Rental Agreement, PSC shall levy an "unAuthorised drop fee" of up to Rs.1000/- pick up charges (depending on the nature of the Vehicle and the distance involved). If a "one- way fee" applies, the Renter must pay it at the end of the Rental Period.

Vehicle Extension: If the Renter Fails to pay for the Extension Amount, which needs to be perpaid, via the Extension Invoice Generated. The Total Outstanding Amount will be charged to the his Security Deposit with an late payment fee of Rs.1000/- per day + 10% Surcharge. From the end of the rental date till the date amount has been received to PSC.

City Drive : If Renter books a car under "City Drive" section the min-billing will be for 6Hrs/ 10Hrs / 12Hrs - billing will be for 24hrs permited to driver with in the City muncipal corporation Limits of PUNE, MUMBAI, DELHI only. No refund claims will be processed if the renter returns the car before the return date or time mentioned at the time of the booking. If the Renter Extends the car for more than the said given rental period but less than a day, PSC would calculate the extension as per under Daily or Weekly rental rates as applicable. If the renter uses the car for more than the defined useage limit of the city (Out Station Travel) an min fine of Rs.750 and Max of Rs.1500 per rental will be charged - Depending on the car model. Incase the renter travels above the said given limit and extends the usage time - Min One day rental + Fine + 10% surcharge will be applicable.

Micro Lease : If Renter books a car under "Micro Lease" section the minnimum billing will be for 30 days or above. No refund claims will be processed if the renter returns the car before the return date mentioned at the time of the booking. If the Renter Extends the car for more than the said given rental period but less than a month, PSC would calculate the extension as per under Daily or Weekly rental rates as applicable. Micro Lease permits renters to drive max 3000kms in the given rental as package. Extra kms will be charged as actual per km depending on the car model. Micro Lease permits cars to be used with in the state limits it rents the car from. Incase the renter travels above the said given limit and extends the usage time / travels across the state - Daily rental + Fine - min 250 perday max 2000 per day or per km (which ever is higher) + 10% surcharge will be applicable.

Traffic Fine : As per the new digital traffic fine system RTO would issue a traffic fine directly on the car number plate and would update the system with in 3-4 weeks. This fine is the sole responsibility of the renter. Any Traffic Fine received in your travel period will be charged to you deposit or on your credit card + 10% Admin procssing charge will be applicable.

Online Digital, Print - Review : Your ACCEPTANCE of using self drive car share platform service contract prohibits you from taking any action that negatively impacts Pinewoods Service Corporation (SelfDrive.In) in any form or manner under THE ACT OF DEFAMATION. Including but not limited to Google (Google+, Reviews, Photos), Facebook (Post, Reviews, Potos, Page) Twitter (Reviews, Post, Photo), Reddit or any other form of social media or print media - Reviews, Car, Staff or Office Photos posted online or in print. The company Reserves the right to imply legal action and impose FINE upto 5 lac rupees for posting negative comments and provoking customer's sentiments against the brand and trying to damage the company image. Any person threatening to damage the brand by creating and posting fake reviews or photos will be legally prosecuted.

(a)

If the Renter returns the Vehicle on a date, or at a time, or to a place other than that shown on the Rental Agreement; or

b

If any special conditions set out in the "Rates" section on the Rental Agreement are breached; the rates shown on the Rental Agreement will not apply and

c

If the Vehicle is returned after the Rental station has closed, the Renter is responsible for Rental charges as well as any loss or damage to the Vehicle until the stations next opening hours.

PSC may request the immediate return of the Vehicle, or PSC may re-take the possession of the Vehicle without notice, if PSC reasonably suspects that:

a.

The Renter has breached any term or condition of the Rental Agreement or those contained herein;

b.

Damage to the Vehicle, or injury to persons or property is likely to occur; or

b.

The Vehicle will be involved in an industrial dispute;

The renter needs to refuel the car at the nearest fuel station of the delivery location and hand over a copy of fuel receipt to the driver for the confirmation that the renter has returned the car with a full fuel tank.

Furthermore the Renter must also pay PSC any cost it incurs as well as all costs and charges under the Rental Agreement for the period up to return/repossession of the Vehicle.

Limitation of Liability of PINEWOODS SERVICE CORPORATION:

PSC shall in no circumstances be liable for any loss or damage to any of your or your passenger's personal property/valuables left, stored or transported in or on the Vehicle, our premises or in or on any other vehicle belonging to us. You agree to indemnify us and hold us harmless from any claim for loss of or damage to any personal property connected with the rental.

That if by virtue of the billing instructions as completed on the Rental Agreement it is the Renter's intention to pay by credit card or charge card, then Renter's signature on the Rental Agreement constitutes authority for PSC to compute and debit the final total charges due as a result of theft of, or damage to the Vehicle, against Renter's account with the specified card issuing organization. The rate of exchange used on any currency conversion shall be conclusively determined by PSC.

Limitation of Liability of PINEWOODS SERVICE CORPORATION :

Failure to pay the rental of the Vehicle on agreed date or upon violation of the Renter to any terms and conditions contained herein or in the Rental Agreement, PSC shall have the absolute right to retake possession of the Vehicle at anytime and place hereof, without further notice and demand but peacefully and in case of default by the Renter or any of the terms herein, PSC reserves the right to immediate repossession of Vehicle and immediate payment of all expenses shall be borne by Renter. Another option reserved for PSC is the right to report or declare the said Vehicle as carnapped or stolen, if renter fails to surrender voluntarily the said Vehicle a day after expiration of this Rental Agreement;

Miscellaneous

PSC reserves the right to refuse to rent. All rentals are subject to the full terms and conditions contained herein and should be read at the time of rental.

Limitation of Liability of PINEWOODS SERVICE CORPORATION:

That any addition or alteration to these terms and conditions shall be null and void unless agreed upon in writing by the parties.

Limitation of Liability of PINEWOODS SERVICE CORPORATION:

That Renter agrees that the data shown on the Rental Agreement may be stored, processed and transmitted electronically by PSC and by any subsidiary, license or affiliate of PINEWOODS SERVICE CORPORATION.

That this agreement be governed by and construed in accordance with the laws of India.

I have clearly read and understood all above terms & conditions and I hereby unconditionally agree and accept the terms and conditions mentioned here in.

“Zero” Deposit Offer Terms and Authorisation of the Credit Card Holder.

a.

This offer is valid for a limited period time.

b.

This offer is Exclusively for Credit Card Holders Only.

c.

At any given time the Credit Card Holder must have enough credit limit to cover the Damages, Dents, Penelty, Fees, Fuel, Tyre, or losses, if under any circumtanses or is found to breach Pinewoods Service Corporation Terms of Contract.

d.

Min liability will be the Security Deposit Amount Mentioned prior to booking the car.

e.

Incase, any scope of damage is reported, Pinewoods Service Corporation reserves the right to Charge the Card Holder / User with a Min Amount of Rs.25000/- on the given credit card number.

f.

The Security Deposit will not be Pre-Auth( HOLD ) to the credit card but the card holder authorises Pinewoods Service Corporation to Charge Min Security Deposite to cover any Damages, Dents, Penelty, Fees, Fuel, Tyres or Losses or total amount which ever is higher to its Credit Card.

g.

The Card Holder also confirms these charges to be accepted and Indemnifies that No credit card charge back case will be filled or claimed following the “Zero Deposit Offer”

h.

Zero Deposit is a promotional offer and is not applicable or Used on services like Micro Lease, High End Premium Cars and Out of Maharashtra State Travel.

i.

Any One who does not wish to be a part of this offer should reach out to the company within 24hrs of booking the car and opt-out of the offer. Details of your booking can be sent to info@selfdrive.in

j.

All standared team and conditions are applicabe and per the rental agreement.